In the Week 2 Live Session video for Defining Client Needs, Ryan McClung discusses the role of the Media Designer, their relationship with clients and stakeholders, and the importance of research in the design process. He states that the Media Designer is responsible for planning and developing information material that effectively communicates a message across the many types of media available today. (McClung, 2019)
The Media Designer must make their ideas palatable and comprehensible to not only the client, but to all external and internal stakeholders. It is important to understand the needs, problems, and objectives of each of these stakeholders. This can be achieved by researching the client, their competitors, and the issues that need to be solved.
Thorough research provides insight, direction, and value. It assures the client that the designer’s services are worth the investment and helps identify unacknowledged issues. Research provides validation of the designer’s ideas and helps sell those ideas. McClung states that 80% of design is selling your ideas and your worth as a designer. (McClung, 2019)
Mind Mapping is one important research tool that helps the designer generate and connect ideas. Mind maps help the designer narrow options and find strong directions to pursue. McClung notes that having infinite options gives zero solutions (McClung, 2019), so it is important to define and focus on solutions that will best address the issue that needs to be solved. David Airey notes that Mind Mapping is an important step before concept sketching and further development of the design solution. (Airey, 2014)
References:
Airey, D. (2014, August 20). Logo Design Love, Annotated and Expanded Edition, Second Edition. Retrieved from https://ce.safaribooksonline.com/book/branding/9780133812589
McClung, R. (2019). Week 2 Live Session. Retrieved August 13, 2019, from https://online.fullsail.edu/class_sections/46722/modules/173179/activities/1087780























